Terms of service
Terms of Service
Welcome to our handmade shop. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
1. General
All products sold in this store are 100% handmade. Due to the handcrafted nature of our items, slight variations in color, size, shape, or design may occur. These variations are normal and are part of the uniqueness of handmade products.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.
2. Products & Availability
All items are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
We make every effort to display product colors and details as accurately as possible, but we cannot guarantee that your device’s display will reflect them perfectly.
3. Orders
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
- Suspected fraud or unauthorized transactions
- Incorrect pricing or listing errors
- Product unavailability
If an order is canceled after payment, a full refund will be issued.
4. Pricing & Payment
All prices are listed in USD unless otherwise stated. Payment is required in full at the time of purchase.
We reserve the right to change prices at any time without prior notice. However, any changes will not affect orders that have already been confirmed.
5. Shipping & Processing
Processing times may vary depending on order volume and product type. Estimated shipping times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processes, weather conditions, or other external factors.
Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by the customer.
6. Returns & Refunds
Please refer to our Return & Refund Policy for complete details. Certain items, such as custom or personalized products, may not be eligible for return or refund.
Shipping costs are non-refundable unless the return is due to an error on our part (such as a defective or incorrect item).
7. Damaged or Lost Items
If your order arrives damaged, you must contact us within 7 days of delivery with clear photos of the item and packaging.
We are not responsible for packages marked as delivered by the carrier. Lost packages must be addressed with the shipping provider.
8. Intellectual Property
All content on this website, including product designs, images, branding, and text, is the property of our store and may not be copied, reproduced, or used without written permission.
9. Contact Information
If you have any questions about these Terms of Service, please contact us through our store’s contact page or email.
Thank you for supporting our handmade business