Shipping policy
Shipping Policy
Thank you for supporting our handmade shop. Every item is carefully made and prepared with love and attention to detail. Please read our shipping policy before placing an order.
Processing Time
All orders are processed within 3–7 business days unless otherwise stated on the product page.
During high order volumes, holidays, or special promotions, processing times may be slightly longer. We appreciate your patience as each item is handmade with care.
Shipping Time
Once your order has been processed and shipped, estimated delivery times are:
- Standard Shipping (U.S.): 3–7 business days
- International Shipping: 7–21 business days (varies by location)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available). Please allow 24–48 hours for tracking information to update.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
We are not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to incorrect information
- Orders marked “delivered” by the carrier but not received
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact the shipping carrier first. If further assistance is needed, you may contact us and we will do our best to help.
However, once a package has been shipped, we are not responsible for delays or losses caused by the postal service.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with clear photos of the item and packaging so we can assist you.
International Shipping (If Applicable)
International customers are responsible for any customs fees, taxes, or import duties required by their country.
We are not responsible for delays caused by customs processing.
Contact Us
If you have any questions regarding your order or shipping, please contact us through our store email or contact page. We are happy to help.
Thank you for supporting our handmade business 💖